
Lismore's relationship with water changed after February 2022. The record flood put the CBD and thousands of homes underwater for days; many rainwater tanks were fully submerged, and even those that weren't often had contaminated floodwater enter through inlets, overflow pipes or damaged fittings. In the months and years since, we've tested Lismore properties where the tank looked visibly recovered but the water inside still returned elevated E. coli — because a professional empty-clean-refill cycle was never done. That's the single biggest testable risk for Lismore tank owners today. Beyond flood residue, the wider Lismore region has its own permanent water character: the basalt plateau around Bexhill, Clunes and Nimbin produces bore water that's typically hard, manganese-rich and mineral-heavy, and heavy rainfall regularly triggers turbidity warnings on Rous town supply. Regular testing is the sensible response — not fear-driven, just properly informed.
Local context: The post-2022 flood context is unique to Lismore: any tank that was inundated and not professionally cleaned should be treated as suspect until tested. Beyond that, basalt-plateau bores frequently exceed aesthetic ADWG limits for manganese and hardness, and heavy-rain turbidity spikes on the town supply are a recurring seasonal issue.
Based on the typical water-supply profile and property mix in this suburb. You can also mix and match samples — e.g. one tap and one tank — on a single booking.
Adds TDS, turbidity, alkalinity, hardness and metals — full rainwater-tank picture.
Lismore is served by our national mail-out kit — sterile bottles and pre-paid return postage arrive within 3 business days. Post samples the morning of collection so the bacterial analysis window is preserved. Post-flood properties: please note the date of your last professional tank clean when booking, so we can contextualise the results properly.
We would not assume so without a test. Floodwater carries sewage, agricultural runoff, dead animals, hydrocarbons and heavy organic loading — and once that mix has been in a tank, biofilm on the internal walls can keep re-seeding bacterial contamination for a long time. The AWARE Tank 360 will show whether current water meets ADWG for E. coli, coliforms, pH, turbidity and the wider chemistry markers. If it doesn't, the fix is a professional empty-clean-refill cycle plus a retest. If it does, you have documented evidence the tank has recovered.
You're drawing from a basalt aquifer. Basalt weathering releases calcium, magnesium, iron and manganese into groundwater, which is why the water feels 'hard' in the shower and stains laundry, sinks and toilets. It's not usually a health concern at typical Northern Rivers levels, but it destroys appliances and is aesthetically miserable. The AWARE Bore 360 gives you the exact hardness, iron and manganese figures — those numbers determine what treatment is worth installing (ion exchange softener, oxidising filter, or both).
Historically, Rous issues advisories on the Rocky Creek and Emigrant Creek catchments after major rainfall pushes turbidity outside the acceptable range at the treatment plant. Rous manages the response at the supply side, but if you're on immunosuppressive treatment or caring for a very young or elderly household member and want independent confirmation your water is meeting drinking-water spec today, testing is the direct answer.
Treat each source separately. Drinking-water sources (tank or bore, whichever comes to the kitchen tap) get the highest-priority test — usually the Tank 360 or Bore 360. Dam water used for stock or irrigation doesn't need the same level of scrutiny, but a Basic Water Safety Check is worth running annually if any human contact is possible (kids swimming, washing veggies). If you're on rotating supplies (dry-season dam back-up etc.), test each source before switching.
Yes — several Lismore customers now retest annually as a household routine, and a smaller number do 6-monthly. There's no minimum interval. If you want to build the ongoing record without thinking about it, the AWARE Water Health Record membership handles reminders and stores every result on a timeline for the property — useful for insurance, real-estate handovers, and just personal reassurance.
Most reports are usually returned within 1–3 days, depending on the test package, sample timing and lab workload. Bacterial tests (E. coli, coliforms) start the day your sample arrives at the lab.
The AWARE 4-Point ($129) screens for E. coli (Positive/Negative) and Coliforms (Positive/Negative) plus pH and Conductivity — answering the question 'is my water safe to drink?'. The AWARE Tank 360 ($209) adds TDS, turbidity, alkalinity, hardness, cations, anions and metals — giving you a broader picture of your rainwater tank's water quality and overall system health.