Available Australia-wide

Australia-wide water testing by mail

Book your test online, receive a sample kit by post, return your water sample to the lab, and get clear results without needing to visit us in person.

Sample kits can be posted to customers across Australia.
Sample kit delivered to your door
Prepaid return satchel included
Tested by our lab in Noosaville
Clear, actionable report by email
How mail-out testing works

Four simple steps, no lab visit required

1

Book your water test online

Choose the test package that fits your situation, pay online, and enter the delivery address for your sample kit.

2

We post your sample kit

Your kit arrives at your door within a few business days — sterile bottles, step-by-step collection instructions and a pre-paid express-post return tube.

3

Collect and return your sample

Follow the simple instructions to collect your water sample, then drop the pre-paid express-post return tube in any Australia Post box.

4

Receive your report

Once the lab has finished, you receive a clear results report by email — plus a summary of any next steps if issues are flagged.

Choose your test

Pick the test that fits your water

Prices and inclusions below are pulled directly from our live catalogue so what you see is exactly what applies to your order.

What’s inside

What’s included in your mail-out kit

Your kit typically includes everything you need to collect the sample properly and return it to our lab. Exact contents vary depending on the test you book — full instructions are in the box.

  • Sample bottle or container
  • Step-by-step sampling instructions
  • Prepaid return packaging / satchel
  • Booking and reference details for your test
Common reasons

Why test your water?

Tank water used for drinking
Bore water used around the home
Unusual taste, odour or colour
After flooding or heavy rain
After tank cleaning or plumbing changes
Before buying or renting a rural property
Regular annual check
Your report

Clear results, useful next steps

You’ll receive a plain-English report showing every parameter tested. If results do not meet Australian Drinking Water Guidelines, the report will explain what should be addressed and what next steps may be appropriate.

Reports are prepared for owners, tenants, buyers, agents and property managers.
Need help after your results?

Local support if your water needs work

Where available, we may be able to connect you with a local Pristine Water Systems partner for tank cleaning, filtration, UV systems or other corrective services. Partner availability varies by region.

Ready to test your water?

Order a mail-out water testing kit today. We’ll post it out, you send back the sample, and we’ll take care of the rest.

Book a mail-out water test
If you don’t see the mail-out option pre-selected, choose it from the kit-method picker on the booking page.